Solved – Ubuntu 10.04 – Creative Zen – Gnomad2 crashes on startup segmentation fault

Tech July 30th, 2010

Creative zen and Gnomad2 on Ubuntu 10.04

I use Gnomad2 to transfer stuff to my Creative Zen. On my Ubuntu 10.04, the problem is that Gnomad2 quits itself and says something like that:

Device 0 (VID=041e and PID=4157) is a Creative ZEN.

PTP_ERROR_IO: Trying again after re-initializing USB interface

Queried Creative ZEN

Segmentation fault

Here is my work around:

1- Remove libmtp8

First, just install Gnomad2 on your Ubuntu 10.04 (if you have not installed Gnomad2 yet), then go to Synaptic Package Manager, remove “libmtp8″.

Then downl oad and reinstall libmtp8 from Karmic (go to this link and do wnload the .deb file)

http://packages.ubuntu.com/karmic/libmtp8

2- Reinstall Gnomad2:

sudo apt-get install gnomad2

3-Connect your Creative Zen to the computer and unmount it (R-click on the device and choose Unmount), please remember unmount your creative device before you run gnomad2

4- Now start Gnomad2 with sudo privileged :

sudo gnomad2

That’s it!

Reader's Comments

Peter | February 11th, 2011 at 11:12 PM
Thnx! Had the same issue on Ubuntu 10.04 with a Creative Zen V Plus. And this workaround did the trick.

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Cuong Dang | February 13th, 2011 at 9:18 PM
Nice to hear that it could help you something!

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Guillermo | February 22nd, 2011 at 3:53 AM
Gracias Cuong!

Siguiendo tus instrucciones me ha vuelto a funcionar el Zen V Plus.

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Arztytype | July 27th, 2011 at 6:21 AM
Hi!

I did this and keep getting this message.

Device 0 (VID=041e and PID=4152) is a Creative ZEN V Plus.
PTP_ERROR_IO: Trying again after re-initializing USB interface

Please bare with me I’m a complete newbie, missing my mp3 player desperately.

Thanks

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Cuong Dang | July 28th, 2011 at 1:13 AM
@Arztytype: which Ubuntu version or Linux you are using?

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